Legal Document

Terms of Service

Last Updated: June 1, 2025  ยท  Effective Immediately
โœ…
Refund Available
15โ€“20 day refund window on eligible plans. Your satisfaction is our priority.
๐Ÿ”’
No Contract
Cancel anytime. No long-term commitments or hidden cancellation fees.
โšก
Instant Access
Service activates within minutes of purchase. Start streaming immediately.
Section 01

๐Ÿ“‹ Acceptance of Terms

By accessing or using the OnlineFlixTV service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including visitors, customers, and contributors of content. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

โš ๏ธ Please read these Terms carefully before purchasing. By completing a purchase, you confirm you have read and understood these Terms.
Section 02

๐Ÿ“บ Description of Service

OnlineFlixTV provides an Internet Protocol Television (IPTV) streaming service that gives subscribers access to live TV channels, on-demand movies, and TV series via internet connection. The Service is provided on an "as-is" basis.

  • Access to 22,000+ live channels from around the world
  • 120,000+ movies and TV series available on demand
  • 4K Ultra HD streaming quality where available
  • Compatible with Smart TV, Android, iOS, Windows, MAG, and more
  • 24/7 customer support via WhatsApp

We continuously work to improve our Service and may update, modify, or discontinue features at any time without prior notice. Content availability may vary based on your region and internet connection quality.

Section 03

๐Ÿ‘ค Account & Subscription

When you purchase a subscription, you will receive account credentials (username and password) via WhatsApp or email within a few minutes of payment confirmation.

  • Each subscription is valid for the selected period (1, 3, 6, or 12 months)
  • Credentials are for personal use only and may not be shared or resold
  • The number of simultaneous connections depends on your chosen plan
  • You are responsible for maintaining the confidentiality of your credentials
  • Notify us immediately of any unauthorized use of your account
โœ… Good to know: Your subscription starts from the moment you first activate your credentials, not from the payment date.
Section 04

๐Ÿ’ณ Payment & Billing

All payments are processed securely. We accept Visa, Mastercard, PayPal, Google Pay, Apple Pay, cryptocurrency, and bank transfer.

  • All prices are displayed in USD and are inclusive of applicable fees
  • Subscriptions are non-recurring โ€” you will NOT be charged automatically after expiry
  • You must manually renew your subscription before expiry to avoid interruption
  • Prices are subject to change with reasonable notice
โœ… No auto-renewal: We will never charge you without your explicit consent. Your subscription simply expires and you choose to renew when ready.
Section 05

๐Ÿ’š Refund Policy

We stand behind the quality of our service and want you to be completely satisfied. Our refund policy is designed to be fair and transparent.

โœ… 15โ€“20 Day Refund Window

We offer a 15 to 20-day refund period from the date of purchase for customers who experience genuine technical issues that our support team is unable to resolve. To request a refund, simply contact us via WhatsApp or email with your order details. Approved refunds are processed within 5โ€“7 business days back to your original payment method.

Refunds may be considered under the following circumstances:

  • Persistent technical issues not resolved within 72 hours by our support team
  • Service is completely inaccessible and the issue is on our end
  • Duplicate payment charged in error
  • Request submitted within 15โ€“20 days of original purchase date

Refunds will generally not be issued for change of mind, incompatible devices not disclosed at purchase, or if the service has been used extensively. We encourage all new customers to request our free 24-hour trial before purchasing to ensure compatibility.

๐Ÿ’ก Pro Tip: Try our free 24h trial before buying. This way you can verify the service works perfectly on your device before committing to a subscription.
Section 06

โš–๏ธ Acceptable Use Policy

By using our Service, you agree to use it solely for personal, non-commercial viewing purposes. You agree NOT to:

  • Resell, redistribute, or share your credentials with third parties for commercial gain
  • Use the Service to circumvent any digital rights management or content protection systems
  • Attempt to reverse-engineer, decompile, or tamper with our platform
  • Use automated bots or scripts to access the Service
  • Engage in any activity that disrupts or interferes with our servers

Violation of this policy may result in immediate termination of your subscription without refund. We reserve the right to monitor usage to ensure compliance with these Terms.

Section 07

๐Ÿ›ก๏ธ Limitation of Liability

OnlineFlixTV shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service. Our total liability shall not exceed the amount paid for the subscription in the last 30 days.

We do not guarantee uninterrupted, error-free service at all times. Occasional maintenance windows, server updates, or third-party outages may temporarily affect service availability. We will work to minimize downtime and notify users when possible.

โš ๏ธ Service quality depends on your internet connection speed and stability. A minimum of 10 Mbps is recommended for HD streaming, and 25 Mbps for 4K content.
Section 08

๐Ÿšซ Termination

We reserve the right to suspend or terminate your account immediately and without notice if you violate these Terms. Upon termination for breach of Terms, no refund will be issued.

You may cancel your subscription at any time. Cancellation means your account will remain active until the end of the current billing period, after which it will not renew. No partial refunds are provided for unused subscription time upon voluntary cancellation, except as outlined in our Refund Policy above.

Section 09

๐Ÿ” Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in our Privacy Policy.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Section 10

๐Ÿ“ฌ Contact Us

If you have any questions about these Terms of Service, please contact us. Our support team is available 24/7 and will respond promptly.

  • WhatsApp: +212 776 293 574
  • Website: www.infinity-iptv.online
  • Support Hours: 24 hours a day, 7 days a week

Questions About Our Terms?

Our support team is available 24/7. Reach out and we'll be happy to help clarify anything.

๐Ÿ’ฌ Contact Support