OnlineFlixTV ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service and website.
By using our Service, you consent to the data practices described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect minimal information needed to provide and improve our Service. The categories of data we may collect include:
| Data Type | What We Collect | Why |
|---|---|---|
| Contact Info | Name, email address, WhatsApp number | Account setup & support |
| Payment Info | Transaction ID, payment method type (not full card details) | Purchase verification |
| Device Info | Device type, operating system, IP address | Service compatibility & security |
| Usage Data | Channels viewed, connection time, stream quality | Service improvement |
| Communication | Support messages, feedback | Customer service |
We do NOT collect: full credit/debit card numbers, government IDs, or any sensitive personal data beyond what is listed above.
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted service providers who assist in operating our Service, subject to strict confidentiality agreements:
All third-party providers are required to handle your data in accordance with this Privacy Policy and applicable data protection laws.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage.
Types of cookies we use:
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of our Service. We do not use cookies for targeted advertising purposes.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the unlikely event of a data breach.
You have the following rights regarding your personal data. To exercise any of these rights, contact us via WhatsApp or email:
We will respond to all requests within 30 days. In some cases, we may need to verify your identity before processing a request to protect your privacy and security.
Our Service is not directed to children under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to resolving any privacy-related issues promptly and transparently.
Our team is available 24/7. We'll be happy to clarify anything about how we handle your data.
